Privacy Policy

• Orders: your name, phone number, delivery address, city, province, optional email, notes and the products you order.
• Contact form: your name, email and message.
• Newsletter: your email address.
• Reviews / feedback: the name, role and message you submit.
• Technical data: your IP address, used briefly to block spam and abuse.

• To process, deliver and support your orders.
• To email you order confirmations and status updates, and to ask for a review after delivery.
• To answer your messages.
• To send newsletters about new products, offers and blog posts, only if you subscribe.
• To show approved reviews on our website.
• To protect the website against spam, fraud and misuse.

We never sell your personal information. We share it only with:

• Courier and delivery partners, so they can deliver your order.
• Service providers that run this website for us: hosting, our database, image hosting and our email provider. They may only use your data to provide their service to us.
• Authorities, when the law requires it.

We don't use advertising or tracking cookies. The site uses a secure login cookie for our staff admin area only, and your browser stores your cart on your own device.

Every newsletter email has an unsubscribe link that removes you immediately. Order and contact emails are service messages tied to your request.

We keep order records as long as needed for delivery, guarantees, accounting and the law. Newsletter addresses are kept until you unsubscribe. You can ask us to delete your other information at any time.

We use encrypted connections (HTTPS), access controls and reputable hosting providers to protect your data. No system is perfectly secure, but we work to keep yours safe.

You can ask to see, correct or delete the personal information we hold about you. Contact us using the details below and we'll respond promptly.

We may update this policy from time to time. The date at the top shows the latest version.